Privacy Policy: Tundra Motors
At Tundra Motors, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site or use our auto service offerings. We operate in compliance with applicable data protection laws, including the Singapore Personal Data Protection Act (PDPA) and general principles of global data privacy regulations.
Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Data You Provide: This includes information such as your name, contact number, email address, physical address, vehicle make, model, registration number, and service history details when you schedule an appointment, request a service, or interact with us.
- Technical and Usage Data: When you visit our online platform, we may automatically collect certain information about your device, browsing actions, and patterns. This includes IP addresses, browser type, operating system, referrer URLs, and browsing behavior on our site.
How We Use Your Information Without placeholders
We use the collected information for various purposes, including:
- To provide and manage our auto services, including Vehicle Diagnostics, Engine Repair, Brake Service, Tire Sales, Car Battery Replacement, Oil Changes, Pre-purchase Inspections, Performance Tuning, Vehicle Customization, Electrical System Repair, Exhaust System Repair, Suspension and Steering Repair, Transmission Service, and Accident Repair and Bodywork.
- To process your requests and manage your appointments.
- To communicate with you regarding your service appointments, vehicle status, and service recommendations.
- To improve our services, online platform, and customer experience.
- To ensure the security and integrity of our online platform.
- To comply with legal obligations and resolve any disputes.
Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analytics, and customer support. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We regularly review our security procedures to consider new technologies and methods.
Your Data Protection Rights
In accordance with applicable data protection laws, you have certain rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that any inaccurate or incomplete personal data we hold about you be corrected.
- Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
- Right to Object: You have the right to object to our processing of your personal data under certain conditions.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
To exercise any of these rights, please contact us using the physical address provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Tundra Motors
23 Serangoon North Avenue 5, #03-01
Singapore, Singapore, 554366
Singapore